What Are the General Terms and Conditions for Booking?

You will be picked-up from Kolkata at 1.55 pm. The drive to Jharkhali / Godkhali is between 2 – 3 hours from where your houseboat will depart. The departure will be at 5.55 PM.
After the completion of the trip, your houseboat will reach Jharkhali / Godkhali at approximately 4.30 pm. Thereafter you will travel to Kolkata. You can expect to reach Kolkata by 8.00 – 8.30 PM.
Pick and drop to Kolkata is optional. For detailed inclusion and exclusions, kindly refer the Package types in this section.
(For tour details kindly refer tour itinerary)
The team taking care of your trip is very proficient. All efforts are made to ensure that the time schedules are maintained as per plan. However, in case of delays due to unforeseen circumstances, we request you for your co-operation.
Each tour and schedule is devised keeping in mind your needs and other external factors. In the event of an unlikely situation, wherein your tour is cancelled, the tour will be rescheduled to a date of your choice subject to availability. If situations do not permit us to ply on a specific date, we will make a 100% refund of the amount paid.
In case of non-payment of charges as per schedule, the booking will be cancelled without any notice and the advance amount will be forfeited.
Our package includes – welcome drink, breakfast, lunch, dinner evening snacks, tea/coffee – along with a few a-la-carte snacks and beverages, which are not included in the packages.
Air conditioning is available in every cabin between 9:30 PM and 5:30 AM. If you require AC during the unlisted hours, it will be chargeable. However, it is free if you are opting for the Premium Package.
The fare covers Forest Department entry fees including still photography (Included in Super Premium Package only. For detailed inclusion and exclusions, kindly refer the Package types in this section). However in case you wish to make videos, documentaries, or similar visual content, you will have to make the necessary payment as per government guidelines.
Guests are requested to provide the following details, including that of children – Name, Age, and Gender. Guests from abroad have to provide photocopies of their Visa and Passport and carry their originals with them. The process is required for seeking permission from the Forest Department.
All communication with Guests will be made through WhatsApp/ email.
All disputes are subjected to Kolkata Jurisdiction.
In case of any delay in payment beyond 7 days, an interest of 24% p.a. will be applicable.

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